Polo Club Apartments
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Polo Club Apartments
Polo Club is comprised of pristine, spacious two bedroom and two bathroom apartment homes that offer the conveniences and details that will make you feel right at home. Each apartment home includes a gas log fireplace and a full size washer and dryer. For those who enjoy relaxing within the privacy of the community, each apartment has its own patio or balcony.

Polo Club has a pool with a unique sundeck, playground and 24 hour fitness center. On-the-go residents will enjoy residing in the center of West Des Moines, where there is quick interstate access to 35/80 and 235 and a nearby bike trail. Jordan Creek Town Center and West Glen Town Center are just minutes away.
Services
Home is created in the details, and we think you'll feel right at home in a Polo Club apartment home. Each home includes features to make your time at home convenient and comfortable. The floor plans are open, the bedrooms and bathrooms are large, and there is an abundance of storage. The apartments are neutral in color with modern fixtures, clean, and well maintained.
Reviews (9)
Peightonrachelle
Peightonrachelle
Jun 14, 2021
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Very awful experience with these apartments for both myself, and my roommate at the time. They go for every dime you have. Don’t recommend.
Alex Villafuerte
Alex Villafuerte
Nov 26, 2020
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Worst experience looking for a new home. Said multiple times that I'm looking for a 2 bed room asap. Never answered the phone when I called. Went for a private tour of a home and Erin who was supposed to help me never did. I waited half an hour and no answer. Then I get a call back to come at 3:30 I understand things happen so I decided to come back but yet same thing happen. Waited and waited no one answer the phone. When I went inside the employees were just sitting there laughing and gossiping ignoring the fact that I'm outside. Overall I would never recommend their help to anyone looking for
Praveen Yadav Vattela Pavan
Praveen Yadav Vattela Pavan
Oct 04, 2019
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I seriously don't like the way how leasing office work with the mailing system. I had a package delivered at leasing by ups & when I went to the leasing office to collect my package, one of the staff asked me if I got the message from them, when I said no, immediately they said they don't have the package. But the ups tracking was showing it as delivered. Today when I tracked it. It says the package was denied by the receiver & it is shipped to the sender. I still don't understand what's the big deal to go & check the package if I still did not get message.
Nate M.
Nate M.
Jul 24, 2019
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Overall I would say overpriced for what you get. The utilities are shared, so even if you don’t use much water you get charged the same as everyone. They definitely nickel and dime you on every little fee. We got charged $80 for “paint touch ups,” which basically was painting over nail holes which we had puttied. Although I really liked the diversity here, there was definitely a strong smell of curry everywhere. Overall I think there are better options for the money.
Also management isn’t very polite and they never answer the phone.
Tushar Purohit
Tushar Purohit
Aug 25, 2018
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Polo Club @ West Des Moines is "a great place to call "home". The entire staff (Trista the Property Manager, Shelly and Debbie) always greet you with a smile and are very helpful to our needs and are quick to attend to any problems that arise.
The maintenance staff (Gilbert and Thomas) are the most trust worthy and will always go out of their way to assist.
The grounds and facilities are kept clean every day by friendly courteous workers. I live with my family here and could not feel safer anywhere else....a beautiful neighborhood with parks and everything you need is just 2 minutes away.
Polo
Darby Messerschmitt
Darby Messerschmitt
Jun 30, 2018
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My fiance and I moved here a month ago and have LOVED our apartment thus far. The two bedrooms are spacious and the apartment itself is very cozy. The grounds are kept clean and the staff is quick to act if a request is made. I am very happy we moved from our previous apartment. Also, CANNOT beat this location!
Jom Jose
Jom Jose
May 27, 2018
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Been here for over 2 years. The location is great. There are lot of local stores and restaurants nearby and the Jordan creek trail runs right next to the property. The staff is very helpful and friendly. Maintenance is great. In fact all my maintenance issues were resolved within 24 hrs. I love Polo Club.
Nikhil Sinha
Nikhil Sinha
Jun 21, 2017
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Nice apartments for the price. The management did help us move to a different apartment when we found the 1 one we had leased did not get any sun light. They updated the appliances too.
Management can be little sticky with rules. But they make you aware of them beforehand.
Overall a pleasant experience.
Andrew Kim
Andrew Kim
May 03, 2016
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May - Nov 2016
The place that I rented was the second floor unit off the sides, and I'd say that would be probably the best place to live if you like your personal space.
Management was extremely pleasant, and they were very accommodating to my unusual schedule.
Communication: Always within the business day if possible. They had concise answers for general information and were able to work with special requests regarding moving in larger packaging being delivered.
Maintenance Requests: Every request has been followed up on immediately. Diligent facilities staff!
Thanks Shelly & Debs :-)