American Heritage Apartments

This has been the worst experience for me. Don’t get caught up in what they post on the online website. I would not recommend. I’ve been without a washing machine since I moved in the apartment, which is roughly 3 months. They only have one Maintenance guy for 50 apartments and the guy clearly needs assistance. Every-time I use my washing machine water floods my apartment and pours into the tenant apartment below me, so I have to travel to the coin laundry to wash clothes which is an extra $130 a month(gas included) but Management thinks I should only get $40 deducted from my rent. Also it’s

I lived here when I was attending college. I loved my corner apartment! High ceilings, spacious rooms, nice finishes, lots of natural light. Leasing office was always responsive and swiftly took care of any maintenance issues I had. Walkable location in downtown, close to restaurants and nightlife, the Capital. Highly recommend, great city style living!!!

They have a faulty fire alarm that blares at 2AM, 7AM, you name it. We’ve had fire trucks come to just end up saying the alarm is faulty. This is not normal and causes big issues when something actually happens. Please fix this.

Great experience! Welcomed with open arms and treated with respect! Felt like home so decided to make it home! Thanks guys!

The staff at American Heritage is so great to work with. What a convenient location to live and work. I love this place!

Friendly staff especially Kirby. She was very helpful. The apartments are great and close to MCV.

I love my apartment here and have been here since the Fall of 2014, but what makes it so amazing is the leasing team, as I affectionately call them the "Dream Team" Kristina, Andrew, and Kirby are awesome!! Any time I've had an issue they did whatever it took to resolve the issue in an expeditious manner. Whenever I stop by the leasing office, they are all smiles and very friendly, which makes for a warm and inviting atmosphere when coming to the place you call home. I can't express my gratitude to them for always doing their very best to make sure the building is maintained, notifying the tenants

I am going on my 3rd renewal with Dodson property. I work for the government and literally had 30 days tops to move from San Diego to Richmond, VA. This transition was extremely tough but Kirby made the rest of the stuff easy! Living in an older building comes with natural issues- but Kirby by far is the most fastest, most resourceful troubleshooter a property manager could have. She’s customer focused and handles problems with a sense of urgency! I admire her for her ability to remain consistent with her level of services-if you’re looking for a property management that prides itself off customer

Lived here for 1 year. American Heritage is in the heart of the business district, great for someone working downtown or needing to walk to VCU hospital.
Pro:
(1) Great Bang for your buck. The 3 bedroom units are amazing for the price
(2) hard wood floors, high ceilings, many apartments have views on the higher floors
Cons:
(1) No onsite parking, parking is done through a different parking company about 1.5 blocks away
(2) Can be loud on weekends if you are on a lower floor. In 2015 there was a club downstairs, and the clientele made it not always safe to walk around at night.
(3) 7-eleven