The Aspen

I've lived at The a Aspen for two years now and I'm moving out in 60 days. My time here has been "ok". The apartments are relatively large for the price and balconies are a nice addition but the apartment appliances and fittings are cheap and break all the time. I can't even count how many times my toilet failed, the A/C was out, the shower broke, etc. and the elevators are always broken (in a 17 story building). And fire alarms once every two weeks between 2a - 4a are a nice addition. The management team (Leah) are great but the front office leasing team (once you&apos

I am a resident at a sister property and have been inquiring about a transfer for months. This past Sunday I drove 45 mins after scheduling an appointment and advised them of the property I would be transferring from. After arriving, I was advised I may not be able to transfer and was promised an email or phone call. I have yet to receive either. I called today and spoke to a young lady who was not professional and displayed zero listening skills. Of course, I was given another promise. I could go on but I won't. At this point, I will just continue to look for another community. It's really sad

Positive: Professionalism, Responsiveness, Value
Been a tenant for a few months. Great value for the area. Everyone in the leasing office is friendly and attentive.

Positive: Professionalism, Quality, Responsiveness, Value
Lia is an excellant assistant manager. She is friendly and considerate and very sociable. Alexandria works in the leasing office and very helpfull to our needs and concerns. Earl who works in the leasing office is very helpfull in all our needs and cocerns. They all attribute to our satifaction to our stay at the Aspen.

I moved back to the Aspen Apartments after staying here a few years ago because my first experience was a good one BUT as the saying goes "lighting doesn't strike the same location twice" I have been reminded of this fact for the past several months with the noise issues such as my neighbor moving items in his apartment late at night or extremely early in the morning and to top it off there is also a smoking issue from cigarettes around my apartment as well. I am writing a review instead of sending the front office another email. It's after 1am when I drafted this review and

I've lived here a little over a month and its the best apartment complex I've ever lived in. Its affordable. The employees are kind. Maintenance is prompt and always knocks. The other tenents are respectful, and quiet. The pool is never crowded (usually under 5 other people). They allowed my ferrets on the lease(which is so hard to find!) And they didn't even charge pet rent for them. They are up front about any issues and give accurate projected dates to when they would be fixed. There are a bunch of laundry rooms so if the one close to you is occupied, you could just go to another one but I haven

I moved into my studio apartment and it was immaculate!!! I was in awe of how clean and beautiful it was inside! The carpet looked brand new, all the walls and base boards were well painted and clean. The kitchen included clean, updated appliances! I was extremely excited about getting a gas stove and this apartment has one! I got everything I wanted in this apartment. Although it has only been 2 months since I moved in, I am still in awe of how beautiful and extremely clean the apartment is. They really took great care to prepare the apartment for me! Not only do they take care of the apartments

Positive: Professionalism, Quality, Responsiveness, Value
Every request is completed quickly. The staff, Aleksandra, Lia, Earl, and Suzanne have been wonderful. I have lives in over 11 apartments and this one is by far the best and mostly due to its staff. I couldn’t ask for better support.

I have had a wonderful moving experience thanks to Earl and Lia's guidance. Earl has been so communicative and professional and all our interactions. Lia helped me move in and took care of all my paperwork in an organized and thorough way, which put me at ease right off. Our place is spacious, clean, well laid out, and a really great value for the location. We're so happy with all the amenities too.

Positive: Professionalism, Quality, Responsiveness
I am pleased to be here!! The neighbors and management have been really helpful to me in various ways. I am most grateful for easy parking and amenities. I feel at home here, and I’m appreciative of everyone welcoming me with open arms.

Just submitted my application for this place! My husband and I are so excited to move in! We have toured the apartment, and visited the location multiple times. Earl has been absolutely amazing each time and very patient with us as we have made our decision! The community looks clean, there are a lot of pets, but seem very friendly, the pool looks beautiful, and the views from the apartments are absolutely gorgeous! There are a lot of other amenities that my husband and I are looking forward to using in the near future, of course pending approval!

I can't think of a safer and more caring place to live than The Aspen. I am a single mother my only biological son went to visit friends in VA and fell in love with the state. He decided to stay. My heart was filled with worry since this would be his 1st time out on his own. He asked for me to help him look for a place and of course I would have to cosign for the apt. until he found a job and got settled. I began working with Aleksandra Carteau who was absolutely A God sent! She walked us through the whole process while trying to keep me calm about the distance since I live in CT. I had

Current resident as of two months! I cannot say enough good about this place. The community and staff are super nice. If you're looking to lease an apartment somewhere, you can't beat this place. Location, size and parking lot situation? Ideal! I haven't encountered any pests in the apartment my entire two months here. And I lucked out with a view of the river, with beautiful morning sun to shine in through my floor to ceiling windows. The windows do a surprisingly great job at shutting out both sound and the cold, too! I never hear my neighbors either. My fiancé and I agree, there is too much

I've been an Aspen resident for eight years, and I really enjoy living here - great views, reasonable rents especially for this area, timely shuttle service, comfortable and spacious apartments (I'm in a 2 bedroom, one bath unit) and, generally, very friendly and considerate neighbors (of course, there are always a few soreheads and social misfits...but not many and easily ignored or won over).

However, the best feature of the Aspen Apartments are the staff, from the leasing office (kudos to Matt) to the maintenance staff - always responsive, attentive and professional. My highest praise

I have only had negative experiences with the front desk staff. One woman in particular is always very rude, aggressive and disrespectful. She acts as though everything is an inconvenience to her as she does not make eye contact and stares at her phone 24/7. Truly disappointed that management would hire a person with such a nasty attitude.

Pros: location and parking.

My experience here was probably one of the most enjoyable out of my previously rented apartments ... Even though I had to move, everyone in the office is extremely helpful and genuinely wants to make sure your home is perfect. Concierge at the front desk lobby are also very friendly and helpful . So bittersweet my home has moved but I will always recommend this place to others, you can't beat the beautiful view of the Potomac and connivence of being so close to crystal city metro. Which they have a shuttle bus to the metro every morning and evening!

I have lived at the Aspen for the past two years and unfortunately I have to move! Austin and Matt in the leasing office have been great during my move-out. The amenities at this apartment are awesome including a movie room, sauna and a great pool. My favorite part and what I will miss the most is my view! I have a perfect view of the planes flying in and out of DCA and the Potomac River. The residents are friendly and respectful. The staff truly cares about the resident experience and the making things even better.

I will truly miss the Aspen. I would definitely recommend that anyone move here

I lived here for one year. I moved out in August 2016. I agree that the management and leasing office is completely incompetent like the other reviews said. The manager at the time, Kristina, was rude, defensive, and snarky. She caused many more problems than she solved. She was the worst leasing manager I have ever seen.

The apartments are large and quiet though. The pools was a nice addition.

Big rooms, nice finishing, great managment and costumer service. Still my favorite place in the whole dmv area.

As a current resident within the building, I would like to inform you about an ongoing issue within the building. The owners have been knowledgeable about asbestos and aware since an initial report was completed and have not taken the proper precautions when renovating units. The owners have been hiding the fact that asbestos is throughout the building in unacceptable levels. Typically, asbestos is not dangerous if left alone and not within high levels. However, the levels that have been contained within the building are within an unacceptable range. An OSHA investigation has been ongoing for roughly

This place is an absolute nightmare. During the process of viewing the apartments/applying we were told several things that were flat out lies (such as how many parking spaces we'd get and what the lease termination rules are). After applying we were told we'd sign our lease on move-in day. We showed up with all our stuff and stopped in the leasing office to sign before moving in. The lease terms were completely different from what we were told. We ended up not moving in that day and had to turn around with all our stuff. We were then assured by the leasing office that amendments would

This place is God awful. After living here 3 years I can say I am so happy to be leaving. So many issues since the new manager took over last year. They don't air condition the hallways during the hot summer to save money, so you walk out your apartment and it's like walking into a sauna. It seems the air in the apartments is broken more than it works as well. Can't even count on one hand the amount of times the AC broke this summer. Half the time the hallways smell like cigarettes or weed as well. I had to complain bc cigarette smoke was coming in through the air conditioning and

Agh I felt like the leasing office staff is little too new to the job.

I came in for Nancy which I've been in contact via email, and she just passed us to the other guy that was working without asking us any questions etc. I thought that was unprofessional.

Room sizes are okay, but they seem to have no opening for our needs. The guy that was working with did follow up with an email and a phone call after our visit.

I delayed writing a review for the Aspen because I wondered if I was looking at my new apartment (in June 2014) through rose colored glasses.

After almost a year of living here, I can truthfully say that was not the case. Now as I near moving out, it's bittersweet as I review my awesome experience at the Aspen.

I have a 650 sq ft studio on the north side of the building that gives an exceptional view of the Washington Monument, the Capitol building, and beautiful DC horizon. The walkthrough closet is huge, and the space itself is quite lovely for one person.

All utilities (as of April 2015

A diamond in the rough!

Great price for a very nice unit. Only downside is with Central A/C and heat, they can only run one or the other, and VA ordinance says they have to supply heat from October 1 through May 1, so you will have to endure 6-8 weeks of no A/C every year. Typically, temps reach into the 80s and 90s starting in April or earlier, so having no A/C is BRUTAL, especially if you have a west-facing unit and get the afternoon sun beating down on your apartment. I installed blackout curtains to help block some of it, but it's still miserably hot.

Also wish there were in - unit washer

I love my home. If anyone want to live a peaceful life then aspen is the destination. The staff is very friendly. However, the maintenance is a but slow. They have beautiful balcony, big bedroom and lashed Hall. Everything is perfect. I love to live here with my husband and baby. Thanks

The Aspen is a wonderful place to live. This building is packed with accommodations, the location is great and rent is affordable for the area.

The Aspen is situated in the middle of a quite and safe residential community, there's tons of parking on the property as well as street parking. Most of my utilities (water, electric, trash) are bundled and it's pretty much unlimited. The property is meticulously kept and the maintenance crew is awesome!

I love living here and I plan to renew.

The building is older than most in the area, but the perks and price is definitely worth it!

The Aspen apartments are easily the most affordable units you can find in the crystal city / Del Ray area at their initial price, not to mention that the parking is completely free AND all utilities are free, no complaint here about pricing, that's for sure.

The views, however, are the true selling point of this building. If you get a proper unit high up enough and facing north, you can see all of DC, MD, and VA from your balcony and it's truly stunning.

The only complaint I have is the fact that the building is quite aged and kitchen appliances/counters/etc are in desperate