Mirador Real Estate LLC is a modern day brokerage comprised of highly trained agents, with an average of 7 years industry experience. Lead by industry veteran Karla Saladino, Mirador's unique business model allows the brokerage to partner directly with property owners, offering access to marketing, brand consulting, and sales representation, powered by proprietary systems and technology.
Currently representing a portfolio of over 11 property owners with 100+ buildings, Mirador is an industry leader with decreased vacancy rates (under 1%) and optimized rent rolls. The etymology of the word "mirador" is simple. It means "a vantage point providing an expansive view."
Currently representing a portfolio of over 11 property owners with 100+ buildings, Mirador is an industry leader with decreased vacancy rates (under 1%) and optimized rent rolls. The etymology of the word "mirador" is simple. It means "a vantage point providing an expansive view."
Services
New York Plaza, among the highest quality Manhattan rental residences, redefines elegance and sophistication. Oversized wrap-around windows and 10-12 foot high ceilings provide abundant natural light with spectacular water views. All units feature. 103 E 86th Street at the corner of Park Avenue is the epitome of a historic New York residence.
Mirador Relocation is uniquely positioned to assist your company with all your mobility needs. Whether a solitary transferee or a full group move, our Corporate Concierge and highly trained relocation agents work hand-in-hand to curate your employees' comprehensive relocation experience.
Mirador partners with property owners and management companies providing you a unique advantage to access our current portfolio consisting of 15 major developers, 100+ buildings, and 13,000+ units.Skilled apartment matchmaking with direct access to our most senior rental and sales managers. Exclusive early access to our 4000+ rental portfolio, you will know about our listings before they go on market.
Mirador partners with property owners and management companies providing you a unique advantage to access our current portfolio consisting of 15 major developers, 100+ buildings, and 13,000+ units.Skilled apartment matchmaking with direct access to our most senior rental and sales managers. Exclusive early access to our 4000+ rental portfolio, you will know about our listings before they go on market.
Reviews (28)
Zoe Haynes
Sep 12, 2021
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All the rave reviews are right. If I could give 10 stars, I would. I worked with Adam and I had THE BEST experience. On-time, super professional, helpful & just an all-around amazing person to work with.
While working with Adam, I was only shown clean, well-kept apartments in great locations that were within my budget. I got a great apartment & now everyone is asking me for Adam’s business card. Even Charlene who I worked with during closing was super helpful & responsive!
I’m telling you, if you’ve stumbled upon this company through StreetEasy (though their website has even more great
While working with Adam, I was only shown clean, well-kept apartments in great locations that were within my budget. I got a great apartment & now everyone is asking me for Adam’s business card. Even Charlene who I worked with during closing was super helpful & responsive!
I’m telling you, if you’ve stumbled upon this company through StreetEasy (though their website has even more great
Maggie Scanlon
Sep 11, 2021
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I officially moved to the city earlier this year and was overwhelmed by the short deadline I had to find an apartment. I was overwhelmed until I met Louise Torrisi. She was so responsive and understanding of my situation and worked overtime to help get me into my current apartment. She made everything about the process seamless AND made it fun again. I could tell I was in good hands as Louise is experienced and smart. I would recommend her to anyone living in the city looking to rent OR buy.
Thomas L.
Jul 18, 2021
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Spoke to the real estate agent several times before our tour, including sending him the link for the website in which I found the apartment. Discussed size of apartment and price on the phone. Went to have a tour and was told "oh, I thought you meant a studio, that listing isn't accurate". For the agent to have the listing sent to him, to have explicit discussions on apartment layout and price, and then to tell me when I got there "oops, sorry I thought you were talking about something else" is truly disgraceful. Unprofessional and embarrassing
Varun A.
Jun 21, 2021
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We were so fortunate to have found Jamie Njoroge when we were looking for an apartment in NYC. As our broker, she helped us find the right apartment in the right neighborhood for the right price. She was patient as we traveled from borough to borough to look at apartments over several weeks and cautioned us about the buildings and offers wherever appropriate.
She was always on our side working to make our apartment lease as simple and affordable as possible. The best part about working with Jamie was that she was always more focused on answering our questions, giving us good advice, and finding
She was always on our side working to make our apartment lease as simple and affordable as possible. The best part about working with Jamie was that she was always more focused on answering our questions, giving us good advice, and finding
Matthew Niles
Mar 30, 2021
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I don't write many reviews, but I just wanted to say how much my wife and I enjoyed working with Besnik in locking down an amazing 2 year deal on our new apartment. He's an extremely knowledgeable and thorough straight shooter who really made the whole leasing process a pleasure. He happily went to bat for us in getting everything we wanted in our lease, and immediately responded to our every question and request long after the lease was signed. If you're looking for an apartment through Mirador, or at 21 West End, ask for Besnik. I promise he'll take care of you!
Jeff C.
Feb 22, 2021
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We made an appt to see James. This was the second visit. When we arrived he had 3 other appts and one couple trying to see apartments without an appt. each time we have gone there it was super busy. Even though he was slammed he took the time to patiently show us all the apartments we wanted to see including one we already did. He could have rushed us through but made us feel important and valued. I am sure the office gets criticism for waiting for spots and such but after seeing a typical Saturday I sympathize with that craziness and appreciate the patients and professionalism James showed
Adam K.
Dec 04, 2020
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Me and my roomate worked with Brian, and he helped us find the perfect apartment. He took his time to show us over 15 options over the span of 2 weeks until we found the perfect one based on our needs. We couldn't be happier working with anyone else. He was an expert in the market and client needs and we would highly recommend Mirador and especially Brian!
Harvey
Nov 10, 2020
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This PRAISING review goes to Derek Huckins while I was apt hunting at 21 West End luxury apartments. Mirador Real Estate is lucky to have him as a rare asset and Dermot Company has a great brand liaison that I firmly recommend. Derek is the absolute best from being patient, listening to my apartment needs, helping me to imagine the space design and finding the best price - all while focusing on finding me the best unit to call home. Derek’s even gone the extra step of staying in touch with me after the first few visits didn’t pan out- he continued searching for new units and ways to find a
N. Y.
Oct 23, 2020
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Very professional, thorough, went the extra distance to make sure we were happy. Even though we didn't initially find an apartment that met our budget, Cheriece kept looking and quickly found an apartment that not only met our budget but really was beautiful. We definitely recommend Mirador and Cheriece.
Gabby F.
Aug 20, 2020
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I had the pleasure of working with Larry King Jr. with my apartment search. He was responsive, informative and always followed up even when he didn't have an update. My whole process took almost 2 weeks from the first time I saw the apartment to finalizing the lease all in the middle of a global pandemic. Larry was able answer my questions and if he didn't have an answer he would find out immediately. I recommend working with Larry!
Varun Jain
Aug 14, 2020
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My wife and I worked with a handful of brokers, but went through an amazing and smooth experience with Besnik H. at Mirador Real Estate. Even with the pandemic restrictions and limitations in seeing apartments, Besnik was flexible enough to show us multiple options and helped us find the best space for us.
He was professional to the "T" and also eased any concerns we had with the building we were moving to.
In addition, Besnik and Stefania B. (Mirador associate) were very quick in responses and helped us negotiate the best price for our apartment.
Pros
- Very quick and responsive
- Flexible
He was professional to the "T" and also eased any concerns we had with the building we were moving to.
In addition, Besnik and Stefania B. (Mirador associate) were very quick in responses and helped us negotiate the best price for our apartment.
Pros
- Very quick and responsive
- Flexible
Nick B.
Jul 19, 2020
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What ever you do don't even bother viewing this place. My girlfriend and I went to see James S to see a couple of apartments and he was completely rude, unresponsive and down right obnoxious. All of our questions were answered with an "I don't know". God forbid he had to look up from his phone to give us the time of day and pay attention to the people he was SHOWING the units to. The best part of all was even showed us units with ROACHES in them (found them on the 17th floor)! Never in a million years would I wish this place on anybody.
Lucas Miller
Sep 06, 2019
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Besnik went above and beyond my expectations while helping me find a new apartment. After he showed me the unit I reached out about, he took me to a few other buildings in the area with similar units without me even having to ask.
None of the apartments worked out the first day, but he sent me periodic updates with other apartments that fit my criteria and eventually we found one that I liked. After I signed the lease, he stayed helpful and answered all my questions, unlike some brokers who collect their fee and walk away. Would definitely recommend working with Besnik and Mirador to find your
None of the apartments worked out the first day, but he sent me periodic updates with other apartments that fit my criteria and eventually we found one that I liked. After I signed the lease, he stayed helpful and answered all my questions, unlike some brokers who collect their fee and walk away. Would definitely recommend working with Besnik and Mirador to find your
Savannah Mattox
Jul 19, 2019
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I recently worked with Paul Magyar and had an awesome experience! I needed to terminate a lease in Manhattan early and was responsible for finding the new long-term tenant to avoid major fees. I reached out to Paul to help me find a new tenant and he immediately got to work. He had a professional photographer come in and take photos of the apartment the very next day and we already had showings scheduled the day after the apartment was listed. After 3 showings, he found a new tenant for the apartment which was well within my best-case scenario timeline. He is extremely responsive by phone and email
Clayton Eck
Jun 24, 2019
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Worked with Mirador Real Estate, and specifically broker Paul Magyar, earlier this month to secure our new apartment. Having been through the rental experience in New York on 3 different occasions, I can confidently say that Mirador & Paul provide a seamless rental process. Our broker Paul was incredibly responsive and super helpful. I never felt like our questions weren't being answered and he always replied right away. He guided us through the process with ease and from start to finish there was minimal stress involved - a rarity. In the event we ever need a new apartment in the city, my first
Justin J.
Nov 15, 2018
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My experience with Mirador was fantastic. The listing agent, Ian, was incredibly responsive, accommodating of my schedule, and helped walk me through the process from apartment viewing through move-in. During the application process, Stefania and her staff were instrumental in helping to organize my application, but most importantly, they were kind and courteous and went out of there way to welcome me to their family of residents. I cannot recommend them enough and would not hesitate to rent from them in the future. They make the typically dreadful NYC rental process effortless and even enjoyable
Lucie O.
Oct 17, 2018
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GREAT experience finding an apartment in West Village for a reasonable price! Besnik Hakaj was amazing and helped every step of the way. He was a great advocate throughout the whole process--he helped even when an issue came up after we had already signed the lease and moved in. He worked with the leasing office to make sure everything went smoothly and always communicated our requests. He was honest, knowledgeable, and super friendly. Searching for an apartment was stressful, but I felt a lot better using Besnik. He showed us a variety of options and price points, and ensured we made an informed
Jamie Kim
Sep 18, 2018
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My roommate and I had the pleasure of working with Ted Henwood over the course of a month while we were looking for an apartment. He is by far the most professional, responsive, and helpful agent I’ve encountered since moving to NY. He was incredibly flexible and always made an effort to show us apartments when our schedules allowed so we could make a decision. Not only was he very accommodating, but he answered a barrage of questions from the time I met him until we finally signed a lease, and he was consistently professional and helpful throughout the entire process, even when we decided not
Qiaoyi X.
Jul 25, 2018
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While renting with them is not a problem, getting out of the lease is a nightmare. I cannot get touch with one person(Alexis) that deals that for a week. I tried email, calling to office and even googling her. They're just not responsive once the table is turned.
I wanted to break my lease, but they were totally dead silent to prevent me from that. I don't know what choice I have now. Please WALK AWAY if you ever want to break the lease or do sublease officially.
I wanted to break my lease, but they were totally dead silent to prevent me from that. I don't know what choice I have now. Please WALK AWAY if you ever want to break the lease or do sublease officially.
Elizabeth W.
Mar 06, 2018
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I will start by saying we did not get the apartment we had hoped for. The waiting was stressful. The agency uses a service called Onsite and Onsite had incorrect information about us. We spent hours on the phone trying to get a report. The staff at Mirador were always polite, but their answer to our concerns was"It's out of our hands". It didn't matter that we had current documentation: Onsite is the boss and in the time it takes to get a report, you can lose an apartment. I wish Mirador would use a more professional service because Onsite does not do them any justice
Raquel Miller
Oct 11, 2017
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I notified my leasing office that I would be breaking my lease. I essentially had less than two weeks to find a new tenant or else I would be heavily penalized. Luckily, my leasing office connected me with Paul Magyar at Mirador Real Estate. First of all, Paul is an excellent communicator. He responds to texts and emails very quickly and he makes sure to always give you updates. Secondly, he is extremely knowledgeable and professional. He knows NYC rentals and what needs to be done to find a tenant. Lastly, he's confident. Even though we had such a short amount of time to find a new tenant, he
Suzanne B.
Sep 25, 2017
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I am sad to place this review and will gladly take it down upon the refund of my $500 deposit, which Ian Chesnoff advised he would return. I looked at a place with my agent which I would not qualify on my own. I would, however, qualify with a guarantor. Unfortunately my guarantor ultimately did not agree to assist me. I fully understand the risks involved in New York real estate but to quote Ian "I don't need your money." Well, I guess he did. I do wish him the best as he had quite the difficult time figuring out how to use his own company's website. (Thankfully my agent was
Pooja S.
Apr 12, 2017
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HORRIBLE!
I had gotten in touch with Cheriece and Marilyn to look for an apartment. They were extremely rude and unprofessional.
I had placed a deposit of 1000 dollars and they claim to have confirmed my apartment. However I called Cheriece because I had a small question regarding payment (not regarding the price) and Cheriece got extremely rude and hung up. She then sent me a message a little while later telling me we got "disconnected" and then proceeded to tell me that the apartment I had already placed the deposit for wasn't available anymore and that I should just collect
I had gotten in touch with Cheriece and Marilyn to look for an apartment. They were extremely rude and unprofessional.
I had placed a deposit of 1000 dollars and they claim to have confirmed my apartment. However I called Cheriece because I had a small question regarding payment (not regarding the price) and Cheriece got extremely rude and hung up. She then sent me a message a little while later telling me we got "disconnected" and then proceeded to tell me that the apartment I had already placed the deposit for wasn't available anymore and that I should just collect
Janel P.
Aug 10, 2016
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Diane was absolutely FANTASTIC!
Seldom do you find a broker who fully understands exactly what you are looking for and can sort out relevant apartments to view without wasting your time. Diane was VERY transparent and tells you how it is; she advises you of trade-offs you can make in order to optimize your search and works very closely with you along the way. She will truthfully advise on options and is always looking out for your best interest. She is also very responsive and will continue to update you (even when you send a million emails and update requests =)
She is genuine in actions and
Seldom do you find a broker who fully understands exactly what you are looking for and can sort out relevant apartments to view without wasting your time. Diane was VERY transparent and tells you how it is; she advises you of trade-offs you can make in order to optimize your search and works very closely with you along the way. She will truthfully advise on options and is always looking out for your best interest. She is also very responsive and will continue to update you (even when you send a million emails and update requests =)
She is genuine in actions and
Tracy J.
May 01, 2016
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We were interested in one specific building in midtown and Jeff Hannon helped us with the viewing and lease signing process. He is a very professional, reliability and helpful during the whole process. It only took less than a week to sign the lease and everything worked out great! We are happy to have worked with him! Highly recommend.
Jefferson V.
Mar 24, 2016
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***Boston transplant***
Searching for an apartment can be stressful, especially in NYC. I had the fortune of finding Anastasiia Grusha to work with when I've lost hope in finding an apartment that fit my needs. I've searched high & low, 20+ units prior (needless to say, I'm kind of picky) and the first apartment Anastasiia showed me, I was immediately sold and wanted to sign.
But here came the tricky part - I was pressed on time and needed to get the paperwork all squared away before I had to head back to Boston for a prior commitment - something I could not afford to cancel
Searching for an apartment can be stressful, especially in NYC. I had the fortune of finding Anastasiia Grusha to work with when I've lost hope in finding an apartment that fit my needs. I've searched high & low, 20+ units prior (needless to say, I'm kind of picky) and the first apartment Anastasiia showed me, I was immediately sold and wanted to sign.
But here came the tricky part - I was pressed on time and needed to get the paperwork all squared away before I had to head back to Boston for a prior commitment - something I could not afford to cancel
Christina M.
Feb 04, 2016
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When choosing a broker request Jeffrey Hannon , i was looking to find a studio quickly ( within 3 days ) to move to nyc to start my new job. Jeff made everything hassel free and was a plessure to be working with him. My studio had everything on my checklist from a city view, close to the subway , easy walkup , in a great location , new applicances etc. Jeff will get what you want !
Hayley H.
Nov 18, 2015
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Get Jeff Hannon to be your broker. He has now helped me find and sign leases on two amazing apartments in Manhattan, and at this point I wouldn't trust anyone else with my housing search. (Although the latest place he got me is such a perfect match that I don't know how soon I'll be looking again -- he might be retired by then!) Jeff is a great listener who genuinely wants to help his clients, which makes for a process that's quick and efficient. I would even call it fun.
