In our day to day operations, The Apartment Store and its employees adhere to a set of standards. These standards are based on aesthetic ideals, behavioral expectations, and processes that operationalize our culture of service. For our resident guests, that means we take pride in keeping your apartments, common areas and clubhouses in a clean and fully-functional condition.
It also means we will go out of our way to establish a community based on trust, mutual respect and accountability. In other words, we're all in this together. We recognize & appreciate that you are making a tremendous investment in yourself and your education. YOU are why we are here. The Apartment Store recognizes that everyone's needs are different and has an option to fit your needs.
It also means we will go out of our way to establish a community based on trust, mutual respect and accountability. In other words, we're all in this together. We recognize & appreciate that you are making a tremendous investment in yourself and your education. YOU are why we are here. The Apartment Store recognizes that everyone's needs are different and has an option to fit your needs.
Services
The Apartment Store, Nittany Pointe serves Penn State Altoona students. Practically on-campus housing with the added benefit of private bedrooms, spacious kitchens and common areas. Off campus housing for IUP in Indiana, PA! At The Apartment Store Indiana, we value our resident guests' investments in their futures and their choice to live with us.
Reviews (11)
Wayne J.
Mar 13, 2020
Report
We came to State College to see apartments for my son. We had an appointment, arrived at the office 20 minutes ahead of schedule but no one was there. No one answered the phone, they did not call us to say they were not coming. They were to show us 2 properties however now we have fewer choices to consider. They seemed like any other business on the phone but a no-show when you traveled 3 hours to see them is beyond incompetent.
S. D.
Jul 22, 2019
Report
I had several problems in just the one year I rented through the apartment store.
1) When we moved in the carpets were already filthy. If you walked around for five minutes barefoot the bottoms of your feet turned completely black. (The people next to us said they found throw up in their room). We put in a complaint and after a few days they eventually paid for our carpets to be cleaned. This is confusing though because in our rent cost they had a few hundred dollar charge for carpet cleaning they claim every apartment gets. Clearly our carpets were not cleaned, so this leads me to believe they
1) When we moved in the carpets were already filthy. If you walked around for five minutes barefoot the bottoms of your feet turned completely black. (The people next to us said they found throw up in their room). We put in a complaint and after a few days they eventually paid for our carpets to be cleaned. This is confusing though because in our rent cost they had a few hundred dollar charge for carpet cleaning they claim every apartment gets. Clearly our carpets were not cleaned, so this leads me to believe they
David P.
Aug 08, 2017
Report
Do not use the rental company! They will take most or all of your security deposit even though you leave the place cleaner and in better shape than it was at the start. Furthermore they will end the lease prior to the last day of Penn State classes, and charge at least $150 per day to stay an extra day. This organization is poorly run with questionable ethics.
L. L.
Aug 02, 2017
Report
OK so far everybody seems nice and I came in to post a good review but my kid has not gotten there yet so we'll see.
Reading this it makes me really concerned for my child's experience. I'm the parent I'm paying rent and they're probably going to be less likely to tangle with me than a kid but if anything goes down I will be fine going to small claims court and sort it all out. Any kids reading this, make sure you videotape everything with your phones before you put your own stuff in there & write a punch list of what's wrong and then email it to your representative
Reading this it makes me really concerned for my child's experience. I'm the parent I'm paying rent and they're probably going to be less likely to tangle with me than a kid but if anything goes down I will be fine going to small claims court and sort it all out. Any kids reading this, make sure you videotape everything with your phones before you put your own stuff in there & write a punch list of what's wrong and then email it to your representative
Jim M.
Sep 26, 2016
Report
My wallet was stolen from my bedroom when their contractors were let into my apartment to install a sprinkler system. They did nothing and I had to get all new id's and debit/credit cards. Never again.
Also, when we moved in, there was a massive stain in the middle of the living room floor and the place smelled awful. We told them and they didn't do anything about it. We then lost our security deposit when moving out because of the stain.
Also, when we moved in, there was a massive stain in the middle of the living room floor and the place smelled awful. We told them and they didn't do anything about it. We then lost our security deposit when moving out because of the stain.
Johnny S.
Aug 25, 2016
Report
Used to rug doctor the carpet every other week, have maids come clean every week and generally kept the place very clean.
Not only did not get security deposit back on move out, but was charged an extra ~600 on top of that. Multiplied by total roommates this amounts to ~6000 in "damages" and "cleaning" costs.
Multiple calls to their office yielded in one hold indefinitely, one hangup, and one run around call back later.
Then this was reported to credit agencies for both resident as well as cosigning(don't get a choice in this) parents.
Avoid this place like the
Not only did not get security deposit back on move out, but was charged an extra ~600 on top of that. Multiplied by total roommates this amounts to ~6000 in "damages" and "cleaning" costs.
Multiple calls to their office yielded in one hold indefinitely, one hangup, and one run around call back later.
Then this was reported to credit agencies for both resident as well as cosigning(don't get a choice in this) parents.
Avoid this place like the
Anthony L.
Jan 12, 2015
Report
You may have noticed that The Apartment Store has received quite a few negative reviews in the past, and I agree they have had their problems, but let me say they have made an incredible effort to rebrand their image and turn things around. This is my second year renting with them and I have always had my maintenance requests attended to rapidly. More recently the apartment store has gone above and beyond to accommodate me. Some examples:
1) I was unable to buy a parking pass before they closed on a Friday and they allowed me to park in the lot for that weekend plus the following Monday
2) they
1) I was unable to buy a parking pass before they closed on a Friday and they allowed me to park in the lot for that weekend plus the following Monday
2) they
Nate H.
Dec 15, 2014
Report
Rachel G.
Jan 14, 2014
Report
The Apartment Store is the WORST.
There is literally no accountability. There was a dead bat outside my apartment (yes, a dead bat inside a building) on the weekend. I called to report it and they told me someone would take care of it. Four hours later, it was still there. I called back and was told that this wasn't an "emergency" but would be taken care of "first thing Monday morning." Super cool. Guess what? It's 7:30pm on Monday night and there's STILL A DEAD BAT outside my door. Amazing.
I'm paying $200/semester for parking at my building.
There is literally no accountability. There was a dead bat outside my apartment (yes, a dead bat inside a building) on the weekend. I called to report it and they told me someone would take care of it. Four hours later, it was still there. I called back and was told that this wasn't an "emergency" but would be taken care of "first thing Monday morning." Super cool. Guess what? It's 7:30pm on Monday night and there's STILL A DEAD BAT outside my door. Amazing.
I'm paying $200/semester for parking at my building.
David S.
Aug 08, 2013
Report
STAY AWAY FROM THEM! YOU WILL THANK ME!!
This place is the worst of the wost. I CANNOT emphasize it enough. They lie, they cheat, they will rip you off. They are rude, they are very dishonest, and they are after your money and if you co-sign your parents then your parents money! If I could rate them a -5 I really would.
First of all, when you move in. Use your smart phone and record the condition of everything. Take lots of pictures and have them sign on them. The carpets, the floors, the tables, and any other equipment you may have in your apartment. You will be given a document to report all
This place is the worst of the wost. I CANNOT emphasize it enough. They lie, they cheat, they will rip you off. They are rude, they are very dishonest, and they are after your money and if you co-sign your parents then your parents money! If I could rate them a -5 I really would.
First of all, when you move in. Use your smart phone and record the condition of everything. Take lots of pictures and have them sign on them. The carpets, the floors, the tables, and any other equipment you may have in your apartment. You will be given a document to report all
A. L.
Sep 07, 2010
Report
Don't even think about getting your full security deposit back. I have heard about how horrible the Apartment Store is with security deposits so I hired professional cleaners to avoid the trouble. I had an efficiency so the cost wasn't high. But since they couldn't take any money for the cleanliness they decided they'll take money for a supposed to the walls due to poster putty. Here's the thing, before I moved out they had come and repainted my walls. They decided to not repaint one of the walls because it was inconvenient at the time. When they came to repaint my walls
